SimplyNet Jason | April 9, 2026
If you are using a Sercomm DG4244 rental modem from SimplyNet, it will arrive to you with a default Wi-Fi network name (SSID) beginning with Sercomm-, and a default password printed on the modem’s sticker. Many people prefer to change the password and/or SSID once they receive the modem. Here are the steps to do just that.
Step 1: Connect to the Network
Connect your computer or smartphone to your Sercomm network by connecting to the Wi-Fi, or with an Ethernet cable (recommended).
Step 2: Access the Admin Portal
Open a web browser and type http://192.168.0.1 into the address bar. You should see a login page appear with a spot for username and password.
Step 3: login to the Admin Portal
- Locate the sticker on the back or bottom of your router.
- Look for the Username (“admin”) and Password (distinct from the Wi-Fi password).
- Click “OK” on the password change popup that will come on screen, then “CANCEL” on the next window. This is suggesting you change the modem’s password (not the Wi-Fi password), and we don’t want to do that.Heads up: If you change this password and forget it, you will be locked out of the device, which is why we suggest not to change it!
Step 4: Navigate to Wireless Settings
Go to the Gateway tab, then select Connection > Wi-Fi
Step 5: Change the Password
- Click edit on the 2.4 GHz or 5 GHz network.
- Locate the Wi-Fi Password (or WPA Pre-Shared Key) field and enter your new password. You could also edit the network name to something more personal at the same time, if desired.
- Click Save or Apply.
And that’s it! Note: All connected devices will disconnect, and you will need to reconnect them using the new password.
If you have any trouble with this process, we can generally help you make this change remotely as well. Contact support if you get stuck, and we can help you through it.
